Help Center

Navigate to Settings > Billing and click "Upgrade Plan". Choose your desired tier and complete the payment process. Your upgrade takes effect immediately.

Yes, you can cancel anytime from Settings > Billing. Your account will remain active until the end of your current billing period.

We offer a 14-day money-back guarantee for new customers. Contact support@getspore.com to request a refund within 14 days of your initial purchase.

Most campaigns show measurable influence within 24 hours. Full impact typically develops over 7-14 days as AI models process and integrate your content.

Spore supports targeting across 12+ major AI platforms including ChatGPT, Claude, Gemini, Perplexity, and more. Enterprise plans include custom AI model targeting.

Starter plans support 3 concurrent campaigns, Professional supports 10, and Enterprise has unlimited campaigns. All plans allow unlimited archived campaigns.

Influence score is a proprietary metric combining recommendation frequency, prominence in AI responses, and user engagement with recommendations. It's measured on a 0-100 scale.

Yes, all plans include CSV export. Professional and Enterprise plans also support API access for automated data retrieval and custom integrations.

Yes, our analytics dashboard updates in real-time. You can track influence metrics, campaign performance, and AI model reach as they happen.

Yes, Professional and Enterprise plans include full API access. Documentation is available at docs.getspore.com/api.

We integrate with Slack, Zapier, Google Analytics, HubSpot, Salesforce, and more. Custom integrations are available on Enterprise plans.

Yes, we're SOC 2 Type II certified with enterprise-grade encryption. All data is encrypted in transit and at rest. See our Security page for details.